When you want to finalize a non-reciprocal exchange with another member, it is important to see who sent the 1st message, who initiated the conversation. The system is set up in a way that the member who sent the request, one who initiated the conversation, is the one who travels. This means that this member will be the guest.
If this is not the case, and you are the guest but your exchange partner (your host) was the one who initiated the request, you can change this simply by sending them a brand new request from their listing. For more information, please check this article.
Now you can follow these steps to finalize your non reciprocal exchange:
1) Exchange type
All exchange requests are set as non reciprocal by default so you do not need to change the exchange type.
2) Add or update the details of the exchange
You can also add/update other details (dates, number of travelers, GuestPoints) of your trip.
The member who is traveling, the Guest, can update dates and number of travelers:
The member who is hosting, the Host, can update dates and number of GuestPoints (s)he will earn for hosting:
Small tip I: If you can see a red pencil next to all or one of those details, you can update this information. If you do not see it, this information can only be updated by your exchange partner.
Small tip II: as you and/or your exchange partner make these changes, you will see within your message thread that those changes were made and who made them. To differentiate it from your messages, this will show in light grey:
3) Pre-approve the exchange
Once all details are agreed upon, the Host can now pre-approve the exchange.
As the Host pre-approves the exchange, a note will show alerting the Host that (s)he is to pre-approve the exchange.
Note: If any of the members updates the exchange details after it was pre-approved, the Host will be prompted to pre-approve the exchange again with new details.
4) Finalize the exchange
Once the exchange has been pre-approved, the Guest can now finalize the exchange. To finalize the exchange, click on "Finalize" at the bottom of the right side of the screen:
As you click on the "Finalize" button, a pop up will show alerting you that you are about to finalize the exchange.
Note: if you already have finalized exchange for these dates, the note will show this information and not let you finalize this exchange.
If you are a member with Essential plan, where you pay per night for every exchange, you will also see the amount you need to pay. Instead of "FInalize" button, you will see the "Continue" button. As you click on the "Continue" button, you will be re-directed to the page where you will have information that the HomeExchange Service is not included and that you can choose your Plan for this exchange. On this page, you will see the "Finalize" button. By clicking on it, you will be redirected to the secure payment page where you can choose the Plan and pay for HomeExchange Service.
Once the exchange is finalized, the exchange is set to go. You will see the exchange as "Finalized" and by clicking on the "Exchange Details" button, you can see your exchange partner's details.