There are 2 ways to delete and archive a conversation:
- From the message history page:
You can click on the "archive" or the "delete" icon in front of each conversation
- Within a particular conversation:
You can click on the "archive" or "delete" icons in the top right hand corner of each conversation.
To find the "Archived" messages:
- Simply access the message history page and click on "All messages". The drop-down menu that appears shows you a list of categories where you can find and select "Archived messages".
You won't be able to access your deleted messages again. We therefore recommend you archive each message instead of deleting them until you are sure they are no longer needed.