Your exchange is over and now you would like to leave a review? You can do so directly from the message with your exchange partner.
Do remember: you only have 40 days to leave a review.
Open the message of your exchange partner and scroll down to the right hand side. Both you and your exchange partner will see the option to rate the exchange:
Click on the "Rate this exchange" and a window will open where you can rate the home, your host/guest as well as leave your personal feedback about this exchange:
Here you can leave a rating for cleanliness, communication, if the home matches descriptions. You can also leave your personal feedback about the home and the exchange.
Once you are all done, click on the "Send my Review" in the lower right hand corner.
- In a non-reciprocal exchange: You have up to 40 days from the last day of your stay to rate and review your experience. Your review will not be public until your host/guest has also reviewed the exchange. If the other party does not leave a review, your comment will be public from day 41.
- In a reciprocal exchange: It works exactly the same as in the non-reciprocal exchange. However, when there is a reciprocal exchange that does not occur during the same period, the 40 days to rate and review the exchange will start at the end of the second exchange.
Small tips: The first comment "Please leave a comment about this exchange. Your review will be posted on the profile of the host/guest." will be public and will appear on your exchange partner's profile. The second comment, "What would you say to your friends about HomeExchange?" is sent directly to HomeExchange as feedback to help us improve our services.