Your exchange is over and now you would like to leave a review? You can do so directly from the conversation with your exchange partner.
Do remember: you only have 40 days to leave a review!
Open the conversation with your exchange partner and scroll down to the right hand side. Both you and your exchange partner will see the option to rate the exchange:
Click on the "Rate this exchange" and a window will open where you can rate the home, your host/guest as well as leave your personal feedback about this exchange:
To help you rate your exchange with our star system, you can keep in mind these equivalents:
1 star= to avoid
2 stars= disappointing
3 stars= sufficient
4 stars= very good
5 stars= excellent
Once you are all done, click on the "Send my Review" in the lower right hand corner.
- In a non-reciprocal exchange: You have up to 40 days from the last day of your stay to rate and review your experience. Your review will not be public until your host/guest has also reviewed the exchange. If the other party does not leave a review, your comment will be public from day 41.
- In a reciprocal exchange: It works exactly the same as in a non-reciprocal exchange. However, in the case of a non-simultaneous reciprocal exchange, the 40 days to rate and review the exchange will start at the end of the second stay.
Note: For the first comment "Please leave a comment about this exchange", your review will be posted on the profile of the host/guest. For the second comment, "What would you say to your friends about HomeExchange?" is sent directly to HomeExchange as a feedback to help us improve our services.
If you are using our app, click here.