Errors might be related to the cookies on your internet browser. One solution is to delete the cookies from your browser.
Here are some keyboard shortcuts to help you do this:
Ctrl + F5
Alt + x
Click on "refresh" while pressing Ctrl
Ctrl + F5
Maj + Ctrl + R1
Click on "refresh" while pressing Caps Lock
Windows: Caps Lock + F5 or Ctrl + F5
Linux : Caps Lock + Ctrl + R
In the "Safari" drop-down menu, click on "delete cookies"
Cmd + Option + E
Or, you can go to your browser options menu and delete the cookies history by deleting the "Temporary Internet Files".
If you still see an error, you can always contact our HomeExchange support team who will happily help you regarding any matter. Please bear in mind that for us to find and fix the error, we will need some additional information from you:
-Are you using a PC, tablet, or smartphone to browse the website?
-Are you using a PC or a MAC, which internet browser are you using (Mozilla, Internet Explorer, Google Chrome etc.)?
-Are you using a tablet or a smartphone, are you browsing the website, or are you using the mobile app? Is your operating system IOS (iPhone, iPad) or Android? Which version of the mobile app are you using?
If you can provide a screenshot of the error/problem along with the information above, we can better and more quickly assist you.