HomeExchange is sure that, with the Optimal membership, you will find at least one exchange. However, if you do not manage to find an exchange, HomeExchange will give you a second year free-of-charge.
In order to benefit from this HomeExchange guarantee, all of the following conditions must be met:
1) Paid for the first year the Optimum Plan
2) Have your house 100% complete and public
3) Have your profile 100% completed
4) Verified your email, phone number, identity and address
5) Have sent at least 10 messages proposing an exchange to other members
If you meet the following conditions and would like to enjoy a second year of the Optimal membership free-of-charge, please send us an email at firstname.lastname@example.org.