HomeExchange is sure that, with the Optimal membership, you will find at least one exchange. However, if you do not manage to find an exchange, HomeExchange will give you a second year free-of-charge.
In order to benefit from this HomeExchange guarantee, all of the following conditions must be met:
1) Paid for the first year the Optimum Plan
2) Have your home profile and personal profile 100% complete and online within the first 3 months of the membership
4) Have your email, phone number, identity and address verified within the first 3 months of the subscription
5) Have sent at least 40 messages proposing an exchange to other members (over a 3 month period)
If you meet the following conditions and would like to enjoy a second year of the Optimal membership free of charge, please send us an email at firstname.lastname@example.org.
Please note that you can apply for the free year within 7 days after the expiration of your first year Optimal membership.