HomeExchange is confident that, with the the yearly membership, you will find at least one exchange. However, if you do not manage to find an exchange, HomeExchange will give you a second year free-of-charge.
In order to benefit from the HomeExchange guarantee, all of the following conditions must be met:
- Paid for the first year of the membership.
- Have your home profile and personal profile 100% complete and online within the first three months of the active membership.
- Have your email, phone number, identity, and address verified within the first three months of the active membership.
- Have sent at least 40 messages proposing an exchange to other members (over the most recent three month period).
- Have a response rate equal or above 80%.
If you meet the following conditions and would like to enjoy a second year of the membership free of charge, please send us an email. Please note that you need to apply for the free year 7 days before the expiration of your first year with the membership.