Trust is one of HomeExchange's core value. Therefore, we strongly advise members to leave a review to their exchange partner at the end of their exchange. Reviews are displayed to guide and share with other members your experience. For each review, you'll have to give your opinion on the following :
As a guest:
- Communication: was the communication before and during your stay good? Did your host reply to all your questions?
- Cleanness: has the cleaning been done upon your arrival?
- Expectation: was the house the same as described? Were the photos close to reality? Were all the equipments present and available?
As a host:
- Trust: before, during and after the exchange: did you have reassuring discussion with your guest?
- Cleanness: did your guest left your home in the state you gave it? Did she/he respect the instructions you left (regarding garbage, sheets, keys etc.)?
- Trustworthy: Did you have smooth communication with your guest? Were the instructions left correctly followed?
To complete your review, you'll have to give a star-rating to your exchange. The purpose is not to judge your partner but only to share your experience. In case you are not sure about which rating to give, to hesitate to contact us
- 5 stars: Great!
- 4 stars: Really good
- 3 stars: Average
- 2 stars: Disappointing experience
- 1 star: to avoid