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  1. HomeExchange
  2. Trust and Safety

Trust and Safety

Safety on the HomeExchange website

  • Can I finalize an exchange for a friend/extended family member using my account?
  • How and why should I report a member?
  • How can I be sure this email is from HomeExchange?
  • What do I do if a member asks me to pay outside of the HomeExchange platform?
  • What do I do with my valuables during an exchange?
  • Does HomeExchange take inventory of the home before and after an exchange?
See all 7 articles

Member Verification Safety

  • What is the verification process?
  • How do I upload documents for verification?
  • How can I determine the verification level of other members?

Violation of Terms of Use/Rules

  • What are considered violations?
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