Exchange process
Messaging
- Can I communicate with another HomeExchange member outside the website?
- How to write an exchange request ?
- How to start new conversation with the same member?
- How can I contact another member?
- How does the messaging feature work?
- How can I reply to the messages I receive?
Search
- What is the order that the listings appear in search results?
- How does the reverse search work?
- Icons on search map
- How to show your listing higher in search results and find guests more easily?
- How do I find an exchange?
- What are the search filters and how can I use them?
Before the exchange
- How to finalize a non-reciprocal exchange?
- How to finalize a reciprocal exchange?
- How to modify the dates of my exchange
- How can I change the date and exchange details after an exchange has been finalized?
- How can I cancel an exchange?
- Do I need to pay some additional cost like cleaning?