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What do I do in case of damage?
How does the deposit process work?
Is the deposit directly debited from my account?
How can I recover my deposit?
Can a deposit be collected outside of HomeExchange?
What happens in the case of damages or disagreements?
What is the deposit?
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Guest: the home does not match the information from the listing?
What to do in case of theft?
How can I cancel an exchange as a guest / host?
What happens when I am a guest and I have to cancel an exchange?
What happens if my host cancels?
In case of cancellation, can I get a refund for any payments I made to HomeExchange?