Kristina
- Total activity 216
- Last activity
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Activity overview
Latest activity by Kristina-
Kristina created an article,
Can I organize a hospitality exchange?
Hospitality exchange is when a host member welcomes his exchange partner and they both agree for the host to stay at home (as if a friend was coming to stay :). It can be organised both as reciproc...
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Kristina created an article,
How to reset my password?
You can reset your password by clicking on the "Sign In" button and on the resulting page click on the "Reset Password". Enter your email so we can send you a link from where you can access you...
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Kristina created an article,
HomeExchange COVID procedures and support
One of our HomeExchange fundamentals is communicating well with your exchange partners. We recommend you continue to do so as you get local insight and communicate with your host or guest before ma...
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Kristina created an article,
Short-term rental notices and HomeExchange
With travelling being more and more accessible to everyone and with so many different travel options available, some cities and countries have decided to regulate alternative travel options (ex. ho...
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Kristina created an article,
Can I communicate with another HomeExchange member outside the website?
We strongly advise to always communicate with your exchange partners to get to know each other and to discuss all the details of the exchange. We strongly recommend that all communication is done v...
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Kristina created an article,
How can I be sure this email is from HomeExchange?
Occasionally, people create fake emails designed to look like HomeExchange.com. These emails can be used to try to steal personal information, like your password or bank account details. This is ...
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Kristina created an article,
What do I do if a member asks me to pay outside of the HomeExchange platform?
First contact HomeExchange. HomeExchange.com will never ask you to pay for anything outside our website, through email, or through a third-party booker. All payments toward HomeExchange.com are mad...
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Kristina created an article,
Do I need to take the membership to host?
All your exchanges as a host are covered by our guarantees so it is not necessary for you to have the membership. However, in order for you to organise your exchanges as a guest and to finalize th...
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Kristina created an article,
How do I update my profile on the app?
Open the app and at the bottom of the screen tap on "Account". On the resulting page, you can either tap your profile picture or tap on "Edit" at the top right of the screen to access your profile....
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Kristina created an article,
How do I update my listing on the app?
Open the app and tap on "Account" at the bottom of the screen. On the resulting page tap the box with your listing: On the resulting page, you can update most of the details as on the website. C...