Kristina
- Total activity 212
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Activity overview
Latest activity by Kristina-
Kristina created an article,
HomeExchange procedures and support
One of our HomeExchange fundamentals is communicating well with your exchange partners. We recommend you continue to do so as you get local insight and communicate with your host or guest before ma...
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Kristina created an article,
Short-term rental notices and HomeExchange
With travelling being more and more accessible to everyone and with so many different travel options available, some cities and countries have decided to regulate alternative travel options (ex. ho...
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Kristina created an article,
Can I communicate with another HomeExchange member outside the website?
We strongly advise to always communicate with your exchange partners to get to know each other and to discuss all the details of the exchange. We strongly recommend that all communication is done v...
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Kristina created an article,
How can I be sure this email is from HomeExchange?
Occasionally, people create fake emails designed to look like HomeExchange.com. These emails can be used to try to steal personal information, like your password or bank account details. This is ...
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Kristina created an article,
What do I do if a member asks me to pay outside of the HomeExchange platform?
First contact HomeExchange. HomeExchange.com will never ask you to pay for anything outside our website, through email, or through a third-party booker. All payments toward HomeExchange.com are mad...
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Kristina created an article,
Do I need to take the membership to host?
All your exchanges as a host are covered by our guarantees so it is not necessary for you to have the membership. However, in order for you to organise your exchanges as a guest and to finalize th...
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Kristina created an article,
How do I update my profile on the app?
Open the app and at the bottom of the screen tap on "Account". On the resulting page, you can either tap your profile picture or tap on "Edit" at the top right of the screen to access your profile....
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Kristina created an article,
How do I update my listing on the app?
Open the app and tap on "Account" at the bottom of the screen. On the resulting page tap the box with your listing: On the resulting page, you can update most of the details as on the website. C...
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Kristina created an article,
How do I finalize an exchange on the app?
Open the conversation with your exchange partner in the app and tap on "Details" at the top of the screen. Once in the details, you can check all the details of your exchange: exchange type, dat...
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Kristina created an article,
How do I access messages on the app?
Open the app and at the bottom of the screen tap on "Messages". Here you can see the list of your messages and if you scroll down you can access any message in your Inbox. If you swipe left o...