Kristina
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Activity overview
Latest activity by Kristina-
Kristina created an article,
HomeExchange procedures and support
One of our HomeExchange fundamentals is communicating well with your exchange partners. We recommend you continue to do so as you get local insight and communicate with your host or guest before ma...
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Kristina created an article,
Checklists to prepare for your exchange (as a host and as a guest)
We’ve prepared two checklists with everything you need to know to be all set for your exchange, whether you’re hosting someone or you’re travelling to another Member’s home. If you’re a host, you c...
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Kristina created an article,
How to leave a review from the App?
Your exchange is finished and you would like to leave a review, rate your experience. You can do so from the app as well. Please open the message of your finalised exchange in the app and choose "...
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Kristina created an article,
Home Exchange and Short-Term Rental Notices
With traveling being more and more accessible to everyone and with so many different travel options available, some cities and countries have decided to regulate alternative travel options (ex. hom...
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Kristina created an article,
Can I communicate with another HomeExchange member outside the website?
We always encourage members to communicate with a future exchange partner, still there are simple rules to follow to make sure your exchange is registered with a full peace of mind. We strongly adv...
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Kristina created an article,
How can I be sure that the email is genuine email coming from HomeExchange.com?
Occasionally, people create fake emails designed to look like HomeExchange.com. These emails can be used to try to steal personal information, like your password or bank account detail...
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Kristina created an article,
What should I do if someone asks me to pay outside HomeExchange.com's platform?
First contact HomeExchange. HomeExchange.com will never ask you to pay for anything outside our website, through email, or through a third-party booker. All payments toward HomeExchange.com are m...
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Kristina created an article,
Do I need to have a membership to do exchanges and be on the website?
Yes! To be able to finalize an exchange, you will need to pay for the yearly Membership.
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Kristina created an article,
What happens if I take the yearly Membership for an exchange that is cancelled later?
As long as you are still a Member, your exchange will be covered by our guarantees and the support of our Member Support team.
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Kristina created an article,
I have yearly Membership and my exchange is finalized with a member who does not have yearly membership. Is this exchange still covered ?
Yes, your exchange is covered by our guarantees which include personalised assistance in case of an emergency, protection in case of cancellations, compliance guarantees and damage coverages.