Mark
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Activity overview
Latest activity by Mark-
Mark created an article,
How do I use a promo code?
If you have a promo code to apply in order to pay for your membership, you can use it when you finalize your payment. To use the promo code : From the drop-down menu “My account” click on "My memb...
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Mark created an article,
How can I discuss practical questions (keys, cleaning, etc.) with my exchange partner?
Communication is one of the essential pillars of the HomeExchange community. Having honest conversations, getting to know each other, trusting each other, and asking questions is essential for the...
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Mark created an article,
What happens to my GuestPoints if I have to cancel an exchange because of COVID-19?
HomeExchange has committed to following the official recommendations regarding travel restrictions and limitations for each country. We believe that neither the guest nor the host should be penaliz...
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Mark created an article,
How can I prepare my home for exchanges during these times of uncertainty?
We know preparing an exchange during this time of uncertainty is less pleasant and smooth than usual. Whether as a guest or a host, we must adapt our habits to continue preparing for future travel....
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Mark created an article,
How do I choose which home will appear in my message request?
If you have multiple homes, you are able to choose which one will appear on your message request to the other member. To do so, first contact another member by clicking the contact button on their ...
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Mark created an article,
How can I make my home unavailable?
If your home is not available, you have 2 options: You can leave your calendar blank (white) without indicating any availability period. Be sure to also turn on the setting just below the calenda...
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Mark created an article,
What do I do if I have issues adding my address?
If you are having issues adding your address, you can check if the address is recognized or in the correct format on this platform: wego.here.com If the address is recognized, check in what format ...
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Mark created an article,
Acquisition and Press
If you have a blog in mind for HomeExchange or have media inquires, please contact us at press@homeexchange.com For media agencies, service providers, or even yourself looking to share your expert...
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Mark created an article,
General and Emergency contact
You can contact us at anytime by emailing us or through our live chat: By email: General inquiries - You can contact us by email any time you need to. Emergency inquires - In case there is an imme...
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Mark created an article,
What is the "My Exchanges" page?
“My Exchanges” is a page for you to quickly find all of your finalized exchanges. You can find this under the "My Account" drop-down menu. On the page, you are able to find previous, current, and f...