HomeExchange Help Center home page
Submit a request
Sign in
  1. HomeExchange
  2. Trust and Safety
  3. Safety on the HomeExchange website

Safety on the HomeExchange website

  • Can I finalize an exchange for a friend/extended family member using my account?
  • How and why should I report a member?
  • How can I be sure this email is from HomeExchange?
  • What do I do if a member asks me to pay outside of the HomeExchange platform?
  • What do I do with my valuables during an exchange?
  • Does HomeExchange take inventory of the home before and after an exchange?
  • What does the "detection of an anomaly with your exchange" message mean?
HomeExchange
Deutsch Español Français Italiano Nederlands Português